Apple has introduced a service program for a rear digicam situation that impacts some iPhone 14 Plus items that have been manufactured over a 12-month-period. The Cupertino firm has introduced that affected units can be eligible for servicing at authorised Apple service suppliers at no further value, and clients can confirm whether or not their handset is impacted by offering the corporate with their serial quantity. In the meantime, customers who’ve already paid for repairs to the rear digicam on the iPhone 14 Plus can contact Apple for a refund.

Apple Provides iPhone 14 Plus Service Program for Rear Digicam Subject

A support page arrange by the corporate states that it found a “very small share” of iPhone 14 Plus items are affected by a difficulty the place the rear digicam doesn’t present a preview. iPhone 14 Plus items that have been produced between April 10, 2023 and April 28, 2024 could possibly be impacted, in keeping with Apple.

iPhone 14 Plus house owners can enter their serial quantity on the corporate’s help web page to examine whether or not their smartphone is affected by the problem and eligible without cost servicing at no cost. Apple says that the service program will cowl an affected unit for 3 years after it was first bought.

Verify Eligibility for Apple’s iPhone 14 Plus Service Program

With a purpose to discover the serial quantity on the iPhone 14 Plus, customers can open the Settings app and faucet on Normal > About. Lengthy urgent on Serial Quantity on this display will show a Copy shortcut, permitting customers to stick the textual content within the area on Apple’s help web page for the iPhone 14 Plus Service Program.

Apple’s help doc states that some clients who’ve iPhone 14 Plus items with harm that stops the rear digicam service — reminiscent of a damaged rear glass panel — might want to resolve these points first. In contrast to the free service program, Apple says it can cost clients for these further repairs.

Clients who’ve already paid for to service their iPhone 14 Plus rear digicam can even contact Apple for a refund, in keeping with the corporate’s web site. Devices 360 was in a position to confirm that an iPhone 14 Plus bought in December 2023 was not within the affected serial quantity vary.